Privacy Policy

September 2019

Kigi Agency (“Kigi”, “Us” and “Our”) takes all reasonable steps to preserve the confidentiality of Personal Information it collects and uses in a manner consistent with applicable law and reasonable technological security measures.

This Privacy Policy (“this Policy”) describes the manner in which Kigi collects, uses, discloses and otherwise manages the Personal Information on its website www.kigiagency.com (the “Website”) about Kigiers (people fifty-five years and older seeking part-time and temporary work mandates), businesses and visitors (“You” and “Your”).

"Personal Information" means information about an identifiable individual or a business. An individual’s personal information includes his or her name, sex, home address, CV, bank details, education, work experience, credit and criminal history. Information such as metadata (IP address, browser, time and date of access) when used in conjunction with other information may become Personal Information. A business’s personal information may include their name, address, contact person, sex of the contact person, phone number, fax number, email address, credit card and/or bank details.

Collection and Use of Personal Information

We may collect Personal Information when an individual:

  • Visits Our Website;
  • Applies for Work;
  • Signs-up to receive alerts;
  • Participates in a survey;
  • Shares a listing with a friend;
  • Provides their consent for verification purposes;
  • Contacts Us with a comment, question or complaint.

Applying for Work

You do not have to register or create an account to visit and browse certain features of the Website; however, to apply for work an account is required. We collect Your first and last name, email address, physical address, the CV You upload or create, phone number and the password You select in order to create Your account, and contact You about the work to which You apply and other work opportunities. When You apply for work, We request Your consent to conduct a credit and criminal background check. We use this information to advise potential businesses offering You work about the quality candidates available with Kigi Agency.

Communications

You may sign-up to receive emails with work related information or other newsletters from Us. When You sign-up, We collect information such as Your name and email address which We use to send You the communications You requested to receive. You can opt-out of receiving these communications by following the unsubscribe instructions provided in Your email, or by contacting Us as set out below. Please note You may continue to receive alerts and emails for approximately 10 business days before We are able to update Your request.

If You sign up to receive alerts, We will collect Your email address, postal code and keywords You search. We use this information to send You email communications about new work opportunities in Your area matching Your interests.

From time to time, We may offer You the opportunity to participate in one of Our surveys. The information obtained through Our surveys is used in an aggregated and not personally identifiable way. We use this information to help Us better understand applicants and improve Our Website and services.

Prospective Businesses

When You apply for work, Personal Information may be made available to the company to which You have applied, such as Your name, email address, phone number and CV. Should the business choose to retain Your candidacy the results of Your criminal and credit background check may be disclosed to them.

Contacting Us

When You contact Us with a comment, question or complaint, You may be asked for information which identifies You (such as Your name, email address, address and a phone number) along with additional information We need to help Us promptly answer Your question or respond to Your comment or complaint. We may retain this information to assist You in the future and to improve Our customer service, product and service offerings, events or promotions.

Sharing or Disclosing Personal Information

We will not disclose, trade, rent, sell or otherwise transfer Your Personal Information without Your consent, except as set described below.

We may transfer any information We have about You as an asset in connection with a proposed or completed merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Kigi or as part of a corporate reorganization or other change in corporate control.  Personal Information may also be transferred to our service providers as described in the following paragraph.

Service Providers

We may transfer (or otherwise make available) Your Personal Information to Kigi service providers such as companies which send Our emails, host Our website, deposit Your wages and operate certain website features. Your Personal Information may be maintained and processed by Our service providers in other countries.  Our service providers are given the information they need to perform their designated functions, and We do not authorize them to use or disclose Your Personal Information for their own marketing or other purposes.

Individual Rights to Personal Information

You have the right to obtain a copy, update, and correct inaccuracies in Your Personal Information in Our custody and control, subject to certain exceptions prescribed by law. You may exercise these rights by writing to support@kigiagency.com. In responding to these requests, We may ask certain Personal Information for the purposes of verifying the identity of the individual seeking details of their Personal Information.

Kigi takes reasonable safeguards and security measures to protect Personal Information against unlawful or unauthorized access, disclosure, copying, use or modification. This includes procedures and technologies to maintain the security of Personal Information from the point of collection to the point of destruction.

Kigi maintains retains Personal Information only as long as reasonably necessary for the fulfillment of the purposes for which such data was collected or to otherwise meet valid legal or business requirements.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to Our Personal Information practices. The revised Privacy Policy will be posted on the Website. We strongly encourage You to please refer to this Policy often for the latest information about Our Personal Information practices.

Cookies

We use cookies to help You navigate between the pages of the Website by retaining Your preferences during Your sessions on the site and to make each visit easier using Your preferred settings.

Cookies may be deleted at any time by directly modifying the settings in Your web browser. If You need help with managing Your cookie settings and are using Chrome or Microsoft Explorer please click on their respective highlighted links where You will be taken to a separate page with instructions for these browsers.

Legal

Kigi, its service providers, and third party administrators and processors may disclose Your Personal Information in response to a search warrant or other legally valid inquiry or order which may include lawful access by Canadian or other foreign governmental authorities, courts, or law enforcement agencies), to other organizations in the case of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable Canadian or other law.

We may also disclose Personal Information where necessary for the establishment, exercise or defense of legal claims, to detect, suppress or prevent fraud, and to investigate or prevent actual or suspected loss or harm to persons or property.

Recourse

All complaints, questions or concerns about this Policy or the manner in which Kigi or its service providers treats Your Personal Information should be brought to info@kigiagency.com and shall be handled in an expeditious manner.

Third Party Links

We allow third parties to post links on Our Website which We believe are relevant to Kigiers, businesses and visitors. We do not endorse the security of these websites and encourage You to verify their privacy policy and security measures before using their services as We are unable to verify their level of security or practices.

Should You wish to post a link on Our Website or to post Our Website on Your site please contact info@kigiagency.com for authorization and link information. In general, anyone posting a link on Our Website or who hosts Our link information on their website will need to respect Our privacy policy measures.